"HK provides first-rate customer support before, during and after the sale. This complimentary Resources Section is just one way HK helps support you and your laundry."
In this how to video, HK Laundry owner Karl Hinrichs walks the laundromat business owner or manager through the process of performing a customer refund on a CCI laundry card system. In this step by step video tutorial, we navigate through the card screens and show how to perform a laundry card search by number and then how to drill down and get more information about that CCI laundry card and card transactions. This is a very useful tutorial for a new laundromat owner or someone who has just upgraded their system to version 7 software.