Commercial Laundry Equipment

Smart Card Laundry Payment systems are Revolutionizing Laundromats

The laundry card system eliminates quarters and all associated hassles from the modern laundromat by creating a private, debit card-like system where you, the laundromat owner, issues your own laundry cards to your customers. The smart cards are private debit cards because customers place money on the card before it is issued and used, but the card can only be used in your laundromats.

Contact HK Laundry to install card-operated equipment in your laundromat.

There are several advantages to Laundry Card Payment Systems for your customers: 

• Laundry Cards are fun & hi-tech - forget the quarters, just swipe the smart card, and the washer or dryer starts - by magic! Customers will spend more money in a card-operated laundromat.
• No more fumbling with quarters - Laundry Cards eliminate the need for any quarters!
• Manage laundry expenses - on the 1st and 15th of the month, customers place money on their laundry cards and don't have to worry about having to find the money to do laundry.

For the Laundromat owner Laundry Cards offer additional advantages:

• Satisfied customers - Once customers learn the routine, they all love the ease and convenience of the payment card.
• Penny Increment Pricing - Washer and dryer vend prices can now be set in penny increments. This allows the owner to tweak prices according to increases in utility costs, (just like gas stations do).
• No More Quarters - A huge amount of time can be saved if you don't have to process quarters. We all take it for granted but quarters cost a lot of time to: collect from each machine, count, place in changers and then deal with the surplus or the deficit. Laundromats on busy bus routes have to buy quarters to keep their changers filled.
• 100% Audit-ability - How can any business run in today's competitive marketplace unless you know your true business numbers? Laundry Card systems have today's metrics at your fingertips.
• Laundry Card systems are "brother-in-law proof" - Ever want to go on vacation? Worried about your cash business? With a Laundry Card system, you have created an automated control system for your cash business.
• Unlimited number of stores - With quarter based Laundromats there are only so many hours in the day to collect and process quarters. With a Laundry Card operated Laundromat you can have 1 or 100 card-operated stores and still be able to control your business. It's just not that simple with quarters.
• Washer money boxes are a finite size - If you miss your collection on a busy weekend, the quarters will fill up to the point where the washers will just not accept any more money and they will fail to operate. Too many quarters is not a problem unless you don't get there in time. No customer enjoys losing their money-even just a quarter or two. This creates bad will and eventually will lose customers.
• Customer Loyalty - Your Laundry Card system will only work with your Laundromat. This creates customer loyalty and keeps your customers coming back again and again.
• Card systems allow for many types of promotions - All card systems allow the owner to set-up time-of-day specials, big bill bonuses and other promotion programs. Several card companies allow for Wash & Win loyalty programs, coupons, birthday bonuses or Free Dry programs where the wash customer get credits for each wash load to be used in the dryers. The Laundromat promotion possibilities are only limited by your own imagination and these promotions just don't work with quarters.
• Less repairs - With a card system we eliminate the coin mechanism which can be one of the most common problem areas of washer and dryer repairs. Generally, card systems are more reliable then quarter operated stores.
• Remote monitoring - Card operated Laundromats have the ability to be monitored remotely by a high-speed internet connection. Anywhere you’re Android or iPhone has internet, you will be able to connect to your Laundromat and see up to the minute transactions and the store “float”. This is another huge step toward the "automated Laundromat".
• Instant Refunds – Now with a laundry card system if a customer calls up with a problem, you can credit their account instantly. Things go wrong all the time, how you handle the customers and how fast they get resolution determines your customer’s impression of your business. The faster the response, the greater the satisfied customer. 

Hybrid Card system are an in-between all Cash & all Laundry Card option.

Hybrid Card (or FasCard) systems are where Laundromats operate with Quarters and also Credit/Debit or Laundry Cards. A credit card reader is mounted on the washers & dryers and connected to the computer in the laundry equipment. The washers & dryers can be operated by quarters or by credit, debit or Laundry Card. The hybrid card system allows for the ultimate in customer payment convenience. Young kids put every purchase on their plastic, why not Laundry too. Hybrid card systems allow the owner to remotely monitor the Laundromat and also provide several different promotions for the store.

For Hybrid (FasCard) Store Operators there are several advantages:

• Satisfied customers - Once customers learn the routine, they all love the ease and convenience of the FasCard system.
• 100% Audit-ability – If all of the washers & dryers have the FasCard readers, then the revenue for the entire store can easily be monitored or audited How can any business run in today's competitive marketplace unless you know your true business numbers?
• Laundry Card systems are "brother-in-law proof" - Ever want to go on vacation? Worried about your cash business? With a Laundry Card system, you have created an automated control system for your cash business.
• Unlimited number of stores - With quarter based Laundromats there are only so many hours in the day to collect and process quarters. With a Laundry Card operated Laundromat you can have 1 or 100 card-operated stores and still be able to control your business. It's just not that simple with quarters.
• Email Alerts when your money boxes are almost full - If you miss your collection on a busy weekend, the quarters will fill up to the point where the washers will just not accept any more money and they will fail to operate. Too many quarters is not a problem unless you don't get there in time. No customer enjoys losing their money-even just a quarter or two. This creates bad will and eventually will lose customers.
• Customer Loyalty - Your Laundry Card system will only work with your Laundromat. This creates customer loyalty and keeps your customers coming back again and again.
• Card systems allow for several types of promotions – Promotions include time-of-day specials, big bill bonus, Free Drying, Group Discounts, and Wash & Win loyalty programs.
• Remote monitoring - Card operated Laundromats have the ability to be monitored remotely by a high-speed internet connection. Anywhere you’re Android or iPhone has internet, you will be able to connect to your Laundromat and see up to the minute transactions and the store “float”. This is another huge step toward the "automated Laundromat".
• Instant Refunds – Now with a laundry card system if a customer calls up with a problem, you can start their machine of credit their account instantly. Things go wrong all the time, how you handle the customers and how fast they get resolution determines your customer’s impression of your business. The faster the response, the greater the satisfied customer. Card systems are the tools of the present and the future that will allow the Laundromat owner to leverage their time and efforts in operating successful Laundromats. Please contact HK to see if a Card System will work in your future.